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digitalprintplus Valued Member
Valued Member

C75 with External Fiery - No IP

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Hi there I have a C75

The Fiery was off over the weekend we came in today and found this on the screen 

WhatsApp Image 2018-04-09 at 8.37.25 AM.jpeg

then this

 

WhatsApp Image 2018-04-09 at 1.00.56 PM.jpeg

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12 Replies
Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: C75 with External Fiery - No IP

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An External Fiery is just a Windows PC, just give it an IP in the Windows control panel.

And make sure that the Windows Firewall has not been enabled, it will block the Fiery service from running.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
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fiery Occasional Advisor
Occasional Advisor

Re: C75 with External Fiery - No IP

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It may not have booted up to ready. Can you print a config sheet from the Fiery? If so then its the network.

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digitalprintplus Valued Member
Valued Member

Re: C75 with External Fiery - No IP

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I will check and see what the issue is, 

my brother (network admin, at his job) did some pinging and the sorts. I was not in so was only told what he did. 

I'll try that what you suggested and see if it's sorted. thanks

 

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digitalprintplus Valued Member
Valued Member

Re: C75 with External Fiery - No IP

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@fierywrote:

It may not have booted up to ready. Can you print a config sheet from the Fiery? If so then its the network.


I can't get a config sheet printed 

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digitalprintplus Valued Member
Valued Member

Re: C75 with External Fiery - No IP

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I'm here and I realise the Fiery keeps saying starting up on the screen

20180410_083824.jpg

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digitalprintplus Valued Member
Valued Member

Re: C75 with External Fiery - No IP

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I've also installed an anti-virus Che led toake sure no viruses.

I tried to install the updates that FSM says I need no luck .

They are not installing.

I am now installing the 148 updates Windows sent which we have never installed since getting the Fiery and will let y'all know I'm hoping something works cause right now we are dead on the water.

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: C75 with External Fiery - No IP

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Windows updates will break more than they will fix in most cases with a Fiery.

 

I still think you have the Windows Firewall enabled.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
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digitalprintplus Valued Member
Valued Member

Re: C75 with External Fiery - No IP

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Well I updated it
I still can't get the Fiery updates to be installed.
I'm just getting the Starting please wait on the Fiery toolbar.
And the firewall is not even running.
I'm the computer
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digitalprintplus Valued Member
Valued Member

Re: C75 with External Fiery - No IP

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Still having the same issue

not sure why that's happening but there is no Firewall on the system

 

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