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Genie New Member
New Member

CANNOT PRESS MAINTENANCE ASSISTANT

Operating System: Windows 7

Hi everyone, as the picture shown, I cannot choose / press the maintenence assistant option.

Any can please help?

Thank you

WhatsApp Image 2019-08-21 at 17.27.23.jpeg

 

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4 Replies
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Community Manager CherylO-Xerox
Community Manager

Re: CANNOT PRESS MAINTENANCE ASSISTANT

HI Genie,

Thank you for using the Support Forum. You do not mention which printer you are using.  I will give you an example of what you would need to do to enable the Maintenance Assistant.  The instruction may be different for the model of printer you are using.  You can search using the model number of your printer on the online support page.  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Genie New Member
New Member

Re: CANNOT PRESS MAINTENANCE ASSISTANT

Hi Cheryl,

The model is Xerox Workcenter 7845

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gabiene Frequent Advisor
Frequent Advisor

Re: CANNOT PRESS MAINTENANCE ASSISTANT

Hi,

To acces Maintenance Assistant you must enroll the SMart eSolutions.

 

Gabi

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gabiene Frequent Advisor
Frequent Advisor

Re: CANNOT PRESS MAINTENANCE ASSISTANT

Hi,

To acces Maintenance Assistant you must enroll the SMart eSolutions on the machine web page at the General Setup tab.

 

Gabi

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