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4 Replies
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: CANNOT PRESS MAINTENANCE ASSISTANT

Hi,

To acces Maintenance Assistant you must enroll the SMart eSolutions on the machine web page at the General Setup tab.

 

Gabi

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: CANNOT PRESS MAINTENANCE ASSISTANT

Hi,

To acces Maintenance Assistant you must enroll the SMart eSolutions.

 

Gabi

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Genie
New Member
New Member

Re: CANNOT PRESS MAINTENANCE ASSISTANT

Hi Cheryl,

The model is Xerox Workcenter 7845

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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: CANNOT PRESS MAINTENANCE ASSISTANT

HI Genie,

Thank you for using the Support Forum. You do not mention which printer you are using.  I will give you an example of what you would need to do to enable the Maintenance Assistant.  The instruction may be different for the model of printer you are using.  You can search using the model number of your printer on the online support page.  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Genie
New Member
New Member

CANNOT PRESS MAINTENANCE ASSISTANT

Product Name: Other - specify product in post
Operating System: Windows 7

Hi everyone, as the picture shown, I cannot choose / press the maintenence assistant option.

Any can please help?

Thank you

WhatsApp Image 2019-08-21 at 17.27.23.jpeg

 

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