I have just now purchased xerox 3220. It came with 2.50.00.100 firmware. When I tried to set the SMTP there was no option for SSL. And without SSL I cant setup my gmail address. After going through the support forum I come to know that the device needs firmware upgradation. So I upgraded it to new firmware on your support site i.e 2.50.00.105. Before installation of firmware I can easily access my CWIS. But after successful installation of new firmware I can ping my machine successfully but cannot access it using CWIS. The CWIS option is enabled on the machine. I dont know how can I access it and check if http is enabled or not.
Please help me urgently in this regard.
Thanks
Hey you!
Print a Network Configuration Page, and you will see if the HTTP-protocol is enabled or not.
Best Regards
Kimzi
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Dear Mr Kimzi
Thnaks for your reply. In the network configuration page
IPP Information = enable
Raw TCP/IP Printing = enable
LPD Printing = enable
SLP Protocol = enable
IP Filtering = disable
Auto IP = Enable
SSDP = Enable
Ethertalk Protocol = Enable
I cannot find anything like HTTP protocol on the network configuration page.
Regards
Hi again!
Hmm, did you enable the cwis option after firmware upgrade? what about disabling the cwis option again and then re-enabling it?
Best Regards
Kimzi
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Dear Kimzi
I have done the disabling and enabling of CWIS on the machine but still the same problem. I can ping the machine but cant open the CWIS page.
Regards
What about this? Can you see the Http settings here?
Best Regards
Kimzi
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Dear Kimzi
Well I cant find any option of Http
The options which I get under the network are
TCP/IPV4
IPV6
ETHERTALK
ETHERNET SPEED
CLEAR SETTING
NETWORK INFO
CENTREWARE IS
i HAVE ALSO CHECKED OTHER OPTIONS BUT I COULDN'T FIND IT
Regards
Hey you!
Oh ok, it's probably the same as the "CENTREWARE IS" option, although it's named differently.
If the centreware option is enabled, what about trying to access CWIS from another computer?
Best Regards
Kimzi
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Dear Kimzi
This is the main problem which I cant understand that if CWIS is enabled why cant I access the machine. Is this a bug in the firmware. But the main thing is that no one reported about it. I dont know what to do now.
Do you know any way I can revert back to old firmware.
Regards
Hi again!
It could actually be several reasons, sometimes the web-cache is to blame, removing cookies and so forth can help when that happens.
Also when upgrading, the machine does mistakenly think its disabled even though its not, thats why I asked you to disable and enable again. (you could do these two steps again, disable CWIS and restart the machine, enable CWIS and restart the machine)
And when it comes to downgrading/upgrading you can do this when connected through USB.
Here you go:
To upgrade the firmware via a USB connection:
Best Regards
Kimzi
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