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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: CWW Configuration Utility - where can I find the log

Hi SAS,

Thank you for using the Support Forum. If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: CentreWare Web.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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SAS1
New Member
New Member

CWW Configuration Utility - where can I find the log

Product Name: Other - specify product in post

Hello,

 

I'm trying to change Database Server using CentreWare Web Configuration Utility and getting a generic message that, or "the application does not have proper rights to access the database", or "the database does not exists". At this point, I am not interested in completing all the pre-checks before doing it but want to see the actual error the application encounter while connecting and assessing the DB Server.

 

So the question, does the CentreWare Web Configuration Utility produce the log (error log or just a log) of the operations it is doing behind the scene, or if not, is it possible to make it, like in a debug mode, or if not, to see the actual DB error somehow else?

 

I'm on the CWW 5.16.2.

 

Thank you

 

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