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Valued Advisor
Valued Advisor

Re: CWW Firmware Version Policies - Monitor and Upgrade

Hello emacneil.

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: CentreWare Web.

Alternatively, you can visit our Contact Us page for other support options.

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New Member
New Member

CWW Firmware Version Policies - Monitor and Upgrade

Product Name: CentreWare Web
Operating System: Windows 10 x64

I am using CentreWare Web v6.0.7 to manage a large fleet of Xerox devices.

I would like to upgrade several ConnectKey devices from 072 level firmware to 073. Doing so requires a pre-upgrade patch. I created two policies to automate this during off-peak hours, first policy sends the pre-upgrade patch dlm, and the second policy sends the main upgrade file some time later.

The "Monitor and Automatically Upgrade" scheduling option only upgrades machines with information that DOESN'T match the input field. I would like to be able to monitor and upgrade machines with information that DOES match the text field, so I can have the second policy send the upgrade only to machines that have definitely received the patch, and not to one that somehow missed it.

Is this at all possible with the current version of CWW?

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