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adamousman New Member
New Member

Can't Access Workcentre 7655 Web Interface

Hi,

 

I've been able to access the web interface for my Workcentre 7655 until recently.  I access it usually once a month or so, and tried recently with no success.  I verified that TCP/Ip is still enabled, as well as HTTP.  The IP address is 192.168.1.89 (as it has always been) but that address shows no result in the 3 different browsers (and two different computers) I have tried to access it from.

 

Is there a reason this would just stop working?

 

Thank you,

Adam

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3 Replies
Kimzi Valued Advisor
Valued Advisor

Re: Can't Access Workcentre 7655 Web Interface

Hi you!

 

I'd see if HTTP might have been disabled for some reason, have a look HERE.

 

 

Best Regards

Kimzi


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adamousman New Member
New Member

Re: Can't Access Workcentre 7655 Web Interface

To make matters worse, the right half of my LCD screen is not responsive to touch.  I have tried recalibration and everything else I can think of.  At this point, I don't know how to see if HTTP is enable without the LCD screen working (other than looking at the configuration report).

 

And on a separate note, are these screens easily replaceable?  I'm aware the part could cost ~$1,000.

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fiery Occasional Advisor
Occasional Advisor

Re: Can't Access Workcentre 7655 Web Interface

Assuming you can ping it and print but can't access the web page, then it probably needs a network controller software reload.

The cause of the unresponsive UI is the touch screen.

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