My university bought Xerox WorkCentre 3335 printer and during the installation I was asked to change the password. Pretty sure I used admin:admin and when I tried to login with that or the default credentials admin:1111 in the configuration menu or whatever it is called (the access key button), it didn't work. Is there a way this password can be reset? I don't find information on how to do that or contact you. It would probably need a factory reset. I tried #1934 (the diagnostic mode) and there is nothing important that could possibly help me.
Also, why the heck would you need that retarded password mechanism IN A PRINTER? If it comes to me, I would never buy a such printer for personal usage. Thanks for wasting my day. A bit off topic, but your website/support service/whatever you call it, is zero: no livechat, no email address provided, no contact form or at least I didn't find one.
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To comply with 2020 California Password law (SB-327), the initial admin passwor is the machine serial number. After that you can change it.
I cannot log in used the 1111, serial number, or 6789 (which was on another thread on the forum). I changed the maintenance kit on my xerox versalink c500 and need to clear that message.
How do I do this