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JFk Member
Member

Card Reader Problem

Product Name: Versalink B405
Operating System: Windows 10

Hi,

 

I hae a B405 and a Card Reader ELatec.. when put my car, the popup login authentification appparear...and if I enter my name and password (ldap) I connect..

I have a C405 with the same setup and I don't have the second authentification... Why ??

I use Papercut, but my Xerox have the same setup...

Thank's

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1 Reply
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Community Manager CathyO-Xerox
Community Manager

Re: Card Reader Problem

Hello JFk,

I am not sure exactly what is happening with the card reader. I searched the Knowledge-base and found some Card Reader solutions that may help you:

https://www.support.xerox.com/en-us/article/en/2024375.html

https://www.support.xerox.com/en-us/article/en/2024700.html

https://www.support.xerox.com/en-us/article/en/2024352.html

https://www.support.xerox.com/en-us/article/en/2025095.html

Thanks,
CathyO-Xerox
Community Manager

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