Thanks, but this isn't the problem. It is prompting for everything except for the homepage - we are wanting them to see the list of printers and their status, not the individual printers (which according to the manual excerpt I posted above, should not be prompting). The 'All' group for example.
If it is prompting after access to the printer, the username and password by default is admin/1111.
If that is what is being prompted for, it isnt CWW (Centreware web) that is prompting a login, it is the device (CWIS)
If that is the case, access one of the copiers web pages (CWIS) and go to:
Properties > Login/Permissions/Accounting > User Permissions > User Permission Roles > Edit > Non-Logged-In User > Edit > WebUI and allow access
I have checked the KnowledgeBase and any documentation I can find and can't seem to figure out what is going wrong. Our users are unable to see the list of printers/printer status in CentreWare Web anonymously, as soon as the printers page is accessed it prompts for a username/password.
From the manual:
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Anonymous Access
Anyone who has access to the network where CentreWare Web is installed can view portions of the application. The areas that anonymous or unauthenticated users can access are limited to viewing groups, printers, servers and queues, report generation, and troubleshooting.
Administrative functions require an authenticated user, which is defined as:
Unauthenticated users will be prompted for a valid username and password in the following areas of the application:
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Is this no longer the case in the newest version of CWW, or did something go wrong with our install?
Thanks!