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horvalb Member
Member

CentreWare Web - Stability Issues - Service stops at night

Hello, 

 

Since a couple of days the "CentreWare Web" service stops at around 23:00.

Has somebody ever experienced similar problem?

 

After starting the service manually  the web interface is accessible again.

 

Thanks, Albert

 

---------------------------------

Event log: 

 

The description for Event ID 0 from source Xerox CentreWare Web cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

XrxSchedReset.exe exception: System.InvalidOperationException: Cannot open XrxSchedulerService service on computer '.'. ---> System.ComponentModel.Win32Exception: Access is denied
--- End of inner exception stack trace ---
at System.ServiceProcess.ServiceController.GetServiceHandle(Int32 desiredAccess)
at System.ServiceProcess.ServiceController.Start(String[] args)
at Xerox.Scheduler.ControlWinSvc.Main()

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2 Replies
Community Manager CherylO-Xerox
Community Manager

Re: CentreWare Web - Stability Issues - Service stops at night

Hello horvalb.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: CentreWare Web.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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Jonnyrig New Member
New Member

Re: CentreWare Web - Stability Issues - Service stops at night

Yes this is a big problem, loading 6.0.6 made the problem worst. trying to load 6.0.7 now. you are probably getting sChannel errors as well, directing you or us to the CWW forum is a waste of time and Xerox is just stalling to fix CWW, opening a ticket is a matter of jumping  through hoops to get no where they tell you to call a number but all that does is tell you to open a ticket a complete run around, 6.0.5 would not uninstall for me the support engineer kept saying then you must be looking at the wrong server or its not install, they wanted all my logs again???? why?? I gave up after 2 days of stalling and figured out how to remove 6.0.5 myself and was kind enough to give them the steps so they can apply some better customer service to the next person.

 

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