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Hello All. I am having a similar issue with a WC7225. When I modify the CentreWare E-Mail Alert settings to try and change it from my work e-mail address to a general inbox e-mail address that my team uses, it reverts back to my e-mail address for some reason. We have other WC7225s that I'm able to modify the e-mail alerts for in CWIS without any issues. Not sure why this one keeps reverting back to my e-mail address. Any suggestions? Thank you.
I have been using Firefox, IE, and Chrome and I have the same problem with each one. When I try to edit the printer properties, the screen size is so small, it is pretty much unusable. I couldn't find a way to resize it. I end up haiving to log into the actual printer web page to make any changes. Also, it would be really nice to add an email notification when a new printer has been discovered in the network.
There is not that I am aware of. Feel free to provide the information here and I will pass it along unofficially. A good idea is always going to be a good idea. For anything official you would need to call support and ask that a "FER" be created (Feature Enhancement Request). This would be done after reaching 2nd level support so you do need to have a support contract, and they would need all your contact details, configuration sheet for the device.
Thanks again.. Is there an email address to send suggestions? After using the product, I have noticed serveral features that could be greatly improved to help the end user.
Agreed, I will send that idea up to the Engineers, it is possible they could add that later I woul dthink, and it makes good sense.
Thanks.. It would be nice if you could set it to only send alerts Monday - Friday.
Change the 1 minute setting to 60. That way you won't get an email for anything that does not last one hour.
As set now you would essentially get an email every time a job fails for any reason, any time a tray needs paper etc etc.
I recently setup the CentreWare Web. I am having major issues when it comes to setting up the email alerts. It sends out about 50 emails. I have been messing around with the settings with no luck. I changed the threshold a few times with no luck. Is there any setting or way to have it send out only "one" email. Sorry in advance if this is a very rookie question
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