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Centreware web reports show null data

I run a monthly report on meter counts and have 3 devices that show blank data for these fields.

I know that these CQ9203 devices are up and running.

I have done software reset, upgraded software on devices, removed and readded them to CWW to no avail.

Any ideas would be appreciated.

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Re: Centreware web reports show null data

Hi
Thank you for using the Xerox forum.

I would suggest that you review the following solution.
How To Modify Xerox Standard Accounting (XSA) User Account Rights Using CentreWare Internet Services...

If that does not resolve your issue you may consider contacting our specific product support experts at the following link:  Fast Track to the Expert

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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