Change Network address book to Public as default option

[trkmany · Accepted solution]

Hi Mitch,
Thanks, I will try to contact someone in customer support 2nd level as you suggest.
Regards,,

[Mitchell889923-xrx · Accepted solution]

Hi trkmany,

I believe that the Administrator guide may help you.

I would suggest that you review

Systems Administrator Guide

Configure SMTP and Page 76

or

LDAP configuration on page 81

Hpoefully those sections can help find a solution.

Please post back or consider contacting our customer support 2nd level center and speak to a product expert.

Fast Track to the Expert  or 1-800-835-6100

[trkmany]

Hi Mitch ,

You are right, the model is xerox Phaser 3635MFP .
Please if you can help it would be highly appreciated .

thank you

[Mitchell889923-xrx]

Hi trkmany,
Thank you for using the Xerox forum.

I could not find the model you indicated in our knowledge base.

I would suggest that you review the following Xerox Support site for documentation: user & administrator guides as well as potential solutions.for changing the defaulted address book.

If that does not help resolve your issue you may consider contacting our specific product support experts at the following link:
Contact Xerox Support

[trkmany]

Hi,

We use Xerox 3536 MFP, and we use only local address book so it used by users to send scan to Email address,

The issue is every time the user need to send scan to email he should change the address book from Network address book to Public , then select the address he need to send to .

How to make the public address book the default option for searching for address.

Solution for this issue would be highly appreciated.

Thanks in advance