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jaz
New Member
New Member

Choosing the right firmware for 3025NI, Tag 29 vs. Non-Tag 29 ?

Product Name: WorkCentre 3025
Operating System: Windows 10 x64

Hello.

Recently I was checking for new FW for my  WorkCentre 3025NI (v3.50.03.01) and noticed two variants, one called "Tag 29" and another "Non-Tag 29", and I have no idea which one is the correct one for my device.

The installation guide says this:
"This release contains the latest updates and features for devices built with new Wireless hardware (WiSol Chipset) for Tag 29 products. This hardware is indicated on the device by having Tag 29 marked on the tag matrix label."

I have no idea what any of this means, and I don't know how to check if my device is tag 29 or not.  I don't know what is a tag matrix label either.  TBH it's a bit disappointing that these people didn't care to include some steps or screenshots for those of us who are not tech savvy and unfamiliar with all this lingo.  I tried searching about the tag 29 thingy but found nothing.

Does anyone know what's up with the tag 29 stuff and how to identify my device?  Any help would be appreciated.

PS.  I actually tried to update using each version but in both cases the FW upgrade wizard could not finish verifying the firmware file, so I had to exit it after waiting a long time. 

 

 

 

 

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2 Replies
TammyL-Xerox
Community Manager
Community Manager

Re: Choosing the right firmware for 3025NI, Tag 29 vs. Non-Tag 29 ?

Hello jaz, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

Thanks,
TammyL-Xerox
Community Manager

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mikomatic
New Member
New Member

Re: Choosing the right firmware for 3025NI, Tag 29 vs. Non-Tag 29 ?

good question... what the hell is tag 29?

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