Color on a DC 2060

[StephenR-Xerox]

digicorn,

Here is an older EFI document for the EX2000 that covers calibration. See if that might help and let me know how it goes!

Regards,

Stephen

[digicorn]

I did install CWS 5 on a remote machine, and while it works remotely, it doesn't add the features I was hoping for. It also can cause crashes to both the remote CWS 5 and the CWS 4 running on the Fiery, so I'm not going to use it. It's just too much trouble.

[StephenR-Xerox]

Not as of yet, but I'll post here if I find it. 

[digicorn]

Any word on the documentation?

[StephenR-Xerox]

Hi digicorn,

It's been a while since I have been on that version of Fiery but I'll send out an email and see if anyone has some documentation on that version of CWS. In the mean time, please take Sandy's advice call technical support @ 1-800-821-2797. You will need your serial number for the 2060 when you call. Ask for 2nd level support and see if they can help. They are a great resourse and using them should be part of your sevice agreement.

Regards,

Stephen

[digicorn]

I was told by our Xerox tech, that if we do upgrade past the CWS version we are on (as stated, it's 4.1) Xerox will not support us, and we will void any agreement we have with them, so upgrading to 5.3 is not the answer.

Also, I totally understand how to calibrate the machine. The question is, when running multiple types of paper, how (if possible) do you calibrate and store profiles for multiple types of paper. We regularly run 9 different types of paper on an almost daily basis, and as I understand it now, we are only creating a calibration set for one type. In the quick printing business it is not feasible to calibrate for each sheet just before you run the job, so we need to calibrate and store. I thought this was done using the Output-1, etc. profiles, but I'd like to see some documentation on the proper way. The link you provided does not detail this request.

[MSPTestAccount]

Hi digicorn.

Thank you for using the Support Forum.

I have found a solution in the DC2060 Knowledge Base that addresses Custom Output Profiles in EFI ColorWise ProTools at the EFI Fiery Command WorkStation (CWS) Version 4.0.2.3 on the EFI Fiery Color Server Are Not Being Applied to Printed Jobs.

http://www.support.xerox.com/support/DC2060/support/en_US.html?objGUID=11825

It recommends that you call technical support for assistance: 1-800-821-2797

It also mentions you need to:

Determine the current CWS software version.  If the version of CWS is lower than 4.1.016, contact support for a new version of CWS.

If the CWS software needs to be updated, you will need to reference the EFI Fiery Color Server software version when contacting support. Determine the Fiery Color Server software version, if needed.

Here is the link on how to How To Determine the EFI Fiery Command Workstation Software Version

I also found a solution on how to Calibrate the Fiery Server

I hope this helps you.

[digicorn]

Our tech here doesn't remember, since the machine is so old, but how do we calibrate and assign profiles for multiple paper types on a DC 2060 running CWS 4.1 on a Fiery 2?