cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Member
Member

ColorQube 9201 Cleaning Pages

We recently had our ColorQube serviced (belt issues) and since then it's now printing several cleaning pages every single morning. This is a bit of a waste, seeing as it uses toner and prints like 8 pages.

 

I can't seem to find any option to disable this.

0 Kudos
3 Replies
Highlighted
Valued Advisor
Valued Advisor

Re: ColorQube 9201 Cleaning Pages

Hey you!

 

The printer is doing this to clean the rollers and so forth, the reason its printing several pages is probably because the problem still persist.

 

I suggest you do an advanced image quality fix: HERE

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

0 Kudos
Highlighted
Member
Member

Re: ColorQube 9201 Cleaning Pages

I ran the tests/cleaning but it's still coming out every single morning.

0 Kudos
Highlighted
Valued Advisor
Valued Advisor

Re: ColorQube 9201 Cleaning Pages

Hey!

 

I suggest you ask the engineer to come back and have a look at it, might be something damaged or something like that. (he should not charge extra for it if you're paying for service)

It could also be something simple like the cleaning unit, but you might not really want to take the chance.

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

0 Kudos