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5 Replies
Woliwon
Valued Contributor
Valued Contributor

Re: Constant error popup when not printing

No offense, but when you " uninstalled and reinstalled the driver " what exactly was done?

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dlseeger
New Member
New Member

Re: Constant error popup when not printing

Did you ever get anywhere with this?   Same issue for me - different model.

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CathyO-Xerox
Community Manager
Community Manager

Re: Constant error popup when not printing

Hello there,

If you need more assistance you may need to reach out the Support Department: 1-800-821-2797

Thanks,
CathyO-Xerox
Community Manager

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bobbobbob
New Member
New Member

Re: Constant error popup when not printing

This solution did not solve the problem unfortunately.

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CathyO-Xerox
Community Manager
Community Manager

Re: Constant error popup when not printing

Hello bobbobbob,

I would recommend uninstalling and reinstalling the Xerox Print driver.

Thanks,
CathyO-Xerox
Community Manager

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bobbobbob
New Member
New Member

Constant error popup when not printing

Product Name: Xerox XC855 Copier
Operating System: Not Specified

Hello everyone.

Myself and users are struggling with an error that has been persistant in the last month, the situation goes like this.

User minding their own business, not performing any action related to printing at all, than this message pops up

popup.png

 

after clicking ok, it will pop up again anywhere from 1 -20 times, or alternates with this popup.

 

MicrosoftTeams-image.png

 

this second popup window will need to be clicked 50 + times for it to go away.

 

These popups will sparadically come and go, sometimes not happening at all, sometimes happening often. Sometimes this crashes users computers, not often but sometimes. We have a local network and these printers are shared, with the drivers being hosted from a file server. The driver being used is Xerox PrimeLink C9065 PCL6 - Any help is appreciated as i can't seem to find anything similar or useful anywhere.

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