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madmikeee
New Member
New Member

Customer number, why is this so hard to get?????

Product Name: Other - specify product in post
Operating System: Windows 10

I have been trying for WEEKS to get someone to reply to me on what my customer number is. I call support and ask them, they don't know then try to transfer me and I get disconnected....EVERY DAMNED TIME.... This is infuriating as I am told that I can do all these things online but , guess what, no I cannot. Why? Because I need to enter TWO items to proceed and one of them is the customer number. Instead of wasting peoples time how about you put in ONE item, the serial number, and then have THAT bring me somewhere that shows the rest of the information... Can ANYONE offer any advice?

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TammyL-Xerox
Administrator
Administrator

Re: Customer number, why is this so hard to get?????

Hello madmikeee, 

Please consider calling our business center to request your customer number. 

1-888-339-7887

Thanks,
TammyL-Xerox
Community Manager

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