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XeroxPrints New Member
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Data Sync Communication XDA and Firewall Settings

Product Name: XDA for Smart eSolutions
Operating System: Not Applicable

Hello,

 

i would like to know on which IP/hostname/URL  adress XDA contacts to sync 
the Data information Meter readings. (AMR)

Thank you for helping

Kind regards

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2 Replies
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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Data Sync Communication XDA and Firewall Settings

Should be the same as where the printers themselves report to, so:

Firewall/antivirus software/router- AMR uses SNMP. They need to ensure the ports 443,161 and 162 are open. Add the edge server address as a safe address. mdt.support.xerox.com

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Joe
Technical Escalation User KristiU56921-xrx
Technical Escalation User

Re: Data Sync Communication XDA and Firewall Settings

update

As of October 2018, XDA no longer requires port 162. Click Guide to take you to the latest copy of the XDA Security and Evaluation guide .

You can also use the URL "*.support.xerox.com" to reach the Xerox Environment in support of AMR. 

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