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New Member
New Member

Document Centre 265

We have a DC265 that when it is powered on gives a scanner fault error. If we go into tools and do a system reset the machine will reboot and work properly. Any thoughts on what would be causing the scanner error? Error Code is 3.348.00.

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Community Manager
Community Manager

Re: Document Centre 265

Hi RonP,

Thank you for using the Support Forum. Please take a look at the solution for the fault code you are seeing.  The scanner fault error has the same solution.  If the problem continues please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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