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New Member
New Member

Driver and firmware downloads are inaccessible from Xerox website

Operating System: Windows 10 x64

An attempt to download a driver from Bulgaria results in 403 Forbidden

Forbidden

You don't have permission to access /pub/drivers/6510/drivers/win10/ar/XeroxSmartStart_1.3.35.0.exe on this server.

5 Replies
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New Member
New Member

Re: Driver and firmware downloads are inaccessible from Xerox website

I am also seeing this.

 

Forbidden

You don't have permission to access /pub/drivers/WC780X/drivers/win10x64/ar/XeroxWorkCentre78XX_6.159.10.0_PCL6_x64.zip on this server.


Apache/2.2.15 (Red Hat) Server at origin-download.support.xerox.com Port 80

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Community Manager
Community Manager

Re: Driver and firmware downloads are inaccessible from Xerox website

Hi,

Thank you for using the Support Forum. I apologize for the error messages.  Things should be cleared up now.  Please try again. 

Thanks,
CherylO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

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New Member
New Member

Re: Driver and firmware downloads are inaccessible from Xerox website

Getting same errors on multiple download pages for drivers and firmware  workcenter 3335 from UK 

Please fix it asap - its unacceptable ...

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Administrator
Administrator

Re: Driver and firmware downloads are inaccessible from Xerox website

Hello, 

Have you tried a different browsers?  I was able to download the Xerox Smart Start - Driver installer, for both the US and UK.

 

Thanks,
TammyL-Xerox
Community Manager

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New Member
New Member

Re: Driver and firmware downloads are inaccessible from Xerox website

Hello , 

 

Yes tried multiple browsers, multiple laptops and even phone to no avail.

However it seems its fixed now , as i can download previously unavailable files .

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