On a new computer, I have installed the Phaser 3330 printer and had no problem for a week. After I got a message 'Driver unavailable' (free translation from french). I notice that an update from Windows failed because of a printer driver.
I removed all printer and restart the update, it went fine and complete. When I tried to reinstall the printer, the driver failed to install.
I have tried to reinstall Xerox Print and Scan Experience to install the driver from the web as well as downloading directly to install manually with the same result.
I have successfully install the printer on another computer.
Has any one have a solution ?
Hello Daniel,
If you have tried using the PCL or PostScript drivers and that didn't help either, have you tried use the Global Print Driver?
If that still doesn't help, I would recommend contacting Support to speak with an Analyst for more help: 1-800-821-2797