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glindell
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Driver posted 15Feb22 v5.10.0 (2305) will not install on Apple Silicon

Product Name: WorkCentre 6515
Operating System: macOS 12 - Monterey

Installation of driver 5.10.0 (2305) on Mac HW M1 successfully completes 'This package will run a program to determine if the software can be installed.' but suceeding screen install button is grayed out. Cannot proceed with installation. Works fine on non-ARM hardware.

Anyone else experiencing same?

 

-g

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3 Replies
Doug22
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Re: Driver posted 15Feb22 v5.10.0 (2305) will not install on Apple Silicon

Yes, we're having the same issue since upgrading to Monterey. We have a Versalink C7000.

5.10.0_2305 won't accept Macintosh HD as install location (greyed out). Plenty of space. Has happened on 3 different machines - M1, iMac 27" 2017 & MacBook Pro 2018. Installed using system preferences, but don't have all the printer features i.e Poscript, which is a big one. We need it to print separations.

 

 

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george08035
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Re: Driver posted 15Feb22 v5.10.0 (2305) will not install on Apple Silicon

Same here, it will not allow it to install and now the printer is off line.

 

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davidcjones
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Member

Re: Driver posted 15Feb22 v5.10.0 (2305) will not install on Apple Silicon

It won't install on Apple non-silicon either (at least not my pre-silicon iMac with OS 12.3.1 installed). I called Xerox, and they won't help. Very painful that you can't actually speak with someone who understands that you need your printer to work...

 

When I call them, they try to get me to install the drivers by IP address, but that doesn't work either. It isn't that I can't see the printer. It is there, but the new drivers just won't let you install. Glad it isn't just me but not glad we can't use our printers.

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