Re: Eco Box Returns

CherylO-Xerox · ‎01-25-2019

Hi Walksy,

Thank you for using the Support Forum. Please try this link to the Eco Box information. http://www.xerox.com/perl-bin/product.pl?mode=recycling&referer=xrx/enus.html

Thanks,
CherylO-Xerox
Community Manager

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Walksy · ‎01-25-2019

Eco Box website is down, do you know if this will be resolved ?

http://xerox.ups-esp2.com/

CherylO-Xerox · ‎07-30-2013

Hi MindCrime,

Thank you for using the Support Forum. I do not think you have to repackage the itmes before placing them in the eco boxes. But to confirm please consider contacting the Webmaster they should be able to find the answer for you.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

Mindcrime · ‎07-30-2013

I've started using the Eco Boxes for consumable returns, but I have found that most of the part boxes do not fit well. It's as if the Eco Boxes need to be a little larger, or the parts boxes a little smaller.

That being said, can I return used parts with Eco Boxes, but without re-packing them first? I could fit a lot more items into each Eco Box as well.

Just wondering.