cancel
Showing results for 
Search instead for 
Did you mean: 
XxMeikyxX New Member
New Member

Error Code 041-345 - help please !!!

Product Name: Xerox 700i/700 Digital Color Press
Operating System: Windows 7 x64

We get the Code 041-345 on Xerox Digital Color Press 700. We cant find out the problem. We had all Doors opened and closed and we let the machine overnight completely without electricity. But the error code keeps coming back. We also checked all visible fuses on the back side but they look good. Maybe here is an expert who knows. Thanks !

0 Kudos
12 Replies
gabiene Advisor
Advisor

Re: Error Code 041-345 - help please !!!

Hi,

041-345 "F2 fuse fail". Could be the F2 fuse blown on the IOT PWB, a defctive front door interlock switch, a defective Low Voltage Power Supply, a defective IOT PWB, duplex fan 1 or 2, registration motor. Let hope you can solve by replacing the front door interlock (you can switch with one from finisher to see if the fault code is changing).

 

Gabi

 

0 Kudos
XxMeikyxX New Member
New Member

Re: Error Code 041-345 - help please !!!

hi, many thanks for the great response! Meanwhile, we exchanged the front door interlock with the one from the finisher, but unfortunately without success. Today we check the F2 Fuse on the IOT board (picture). Can you explain to me where I can find the Low Voltage Power Supply in the printer? We have an electrician in the company who can measure this. Sorry for my bad English!IMG_3707.jpg

0 Kudos
XxMeikyxX New Member
New Member

Re: Error Code 041-345 - help please !!!

Update: We have checked the Fuse F2. After switching on, we have 24 volts on the fuse. After the error message comes we have no power on Fuse F2. Is that normal .. mhm?

0 Kudos
gabiene Advisor
Advisor

Re: Error Code 041-345 - help please !!!

The Low Voltage Power Supply is behind the back lower cover of the machine and is located on the left (how you look from the back of the macine). There are a lot of fuses on it so check all of them.

 

Good luck.

0 Kudos
gabiene Advisor
Advisor

Re: Error Code 041-345 - help please !!!

In this case check the two duplex fan, which are on the right side of the machine. Maybe one of them where in short-circuit.

0 Kudos
XxMeikyxX New Member
New Member

Re: Error Code 041-345 - help please !!!

Hi, we tested the Low Voltage Power Supply. All relays and fuses work well. But if the error code appears, the relay will switch off. We checked the relay itself again - it works. We have now bypassed the relay as a test and now everything works as usual. But I think so it is not the right way ... I was looking for the two duplex fan but I am not sure which you mean. On the second picture I have a fan marked - this one works but what would be the second fan?IMG_3738.jpgIMG_3742.jpg

0 Kudos
gabiene Advisor
Advisor

Re: Error Code 041-345 - help please !!!

The duplex fan are on the right side of the machine (how you look from the front of the machine) on top of the right door.

0 Kudos
gabiene Advisor
Advisor

Re: Error Code 041-345 - help please !!!

Duplex fans are those marked with 3
Duplex fans.png

0 Kudos
XxMeikyxX New Member
New Member

Re: Error Code 041-345 - help please !!!

Hi, we have now checked the two duplex fan - they both running when I print something. Do you have another idea for our problem? Thank you so much for your help !!!

0 Kudos