Joe - did you recently upgrade the firmware? I did not have this problem until I upgraded to v.3.50.03.01.
Cheryl - I would think that as a Xerox representative you would have checked the 3215 forum and pointed us to the answer.
I did as you suggested but there is nothing in the 3215 support area for "Exception Report" or "Assert Log".
Can you please follow up on this and share a definitive answer? I'm sure since there are now 3 of us having this same issue that it's pretty widespread.
If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 3215.
Alternatively, you can visit our Contact Us page for other support options.
Getting similar errors need help and suport for this. Some help would be great.
Thanks in advance.
Every 3 hours my 3215 prints an “Exception Report” that contains no useful information. The main heading is “Assert Log Information.” Next is a heading, “Task Name: tNet, Exception type: Data Access Abort.” Next is the column heading “Call Stack,” followed by 16 lines of hex code. There is no English-language explanation of what the exception is. Can you PLEASE tell me how to disable this report? It is unhelpful and is wasting my printer paper.