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smilch
New Member
New Member

Factory restore 5335

Product Name: WorkCentre 5325/5330/5335
Operating System: Windows 10

hello forum . I am retiring 4 Workcentre 5335 Copiers. i would like to donate them and i want to make sure that all company information has been  removed . I know the admin password and can get into the menu , but i cannot seem to find any option to wipe the printer back to factory setting . alternativaly i could go in and manully wipe the setting on one of them and then go thru the clonning process ,, but that seems like alot of work . i am not tryting to reset any page counters or anything not legit . There must be a way to do this . I really dont want to have to pay for a service call .. 

 

 can anyone help 

 

 thanks 

 

Scott. 

 

 

 

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2 Replies
TammyL-Xerox
Community Manager
Community Manager

Re: Factory restore 5335

smilch, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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Re: Factory restore 5335

If you have a USB drive, you can perform an Altboot that will reload the software on the copier and will wipe out all the preconfigured info. If that's something you're interested in performing, I can assist with that.

bye for now.

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