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14 Replies
pdy
New Member
New Member

Re: Fails with Altboot

I have the same problem with AltaLink C8055. Did someone fix this problem in the meantime?

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zilamo
New Member
New Member

Re: Fails with Altboot

Yes i did
Dosenot work
Display eror "cant decrypt dlm , ..." Same as puc that sent in first post of starter
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smepc
New Member
New Member

Re: Fails with Altboot

Did you try the force upgrade using usb?

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zilamo
New Member
New Member

Re: Fails with Altboot

i have same issue with altlink b8075

please help

my altlink is off and my xerox dosenot start to enable upgrade option or upgrade via pc

please help

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smepc
New Member
New Member

Re: Fails with Altboot

I am having similar issues. We wiped the drive and tried to forced update  through the altboot on a C8045.  I have narrowed it down to one of two things because I was finally able to get it to work correctly on one of the machines. Either updating the firmware to the most receent firmware before wiping the drived worked or the allow firmware update needed to be turned ont. Not sure if it is one or the other or both. 

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Re: Fails with Altboot - Xerox Altallink B8045

You need to go through the Partner Portal or the GSN webpage to get the altboot upgrade.

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aaronm123
New Member
New Member

Re: Fails with Altboot - Xerox Altallink B8045

Where to download the altboot .dlm file.  The one I got from the driver page is only 179mb

 

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Fails with Altboot - Xerox Altallink B8045

No, there is no Special Boot on AltaLink family.

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Re: Fails with Altboot - Xerox Altallink B8045

Thanks for the advice @gabiene. I would dive into it.

Do you know if there is a special boot mode, similar to the Versalink, where you can hold the Home and Power button down until a Special Boot Mode appears?

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Fails with Altboot - Xerox Altallink B8045

Maybe the SD card is corrupted.

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