Fails with Altboot

[FrankNCT]

Hi,

I have a machine that we have got into service and we have an suspicion, that the HDD i replaced.
We want to do a Forced Altboot, but no matter what we do, it tells us, that we have to do a Special Altboot??
We have searched the service documentations but cant find anything about that.

The PWC code is "U"

See attached files.

Any help will be appreciated.

[GabiE-Xerox]

Hi,

Have you tried the AltBoot method with FORCED_UPGRADE file inside the AltBoot folder?

Also be sure the full DLM for AltBoot method is over 400 MB.

On the other hand, it exist a procedure to reinstall machine software by a tech with the PWS.

Gabi

[naenick]

This is the name of the file ''WorkCentre_7200-system-sw#07303007534540#ENG_MOD.dlm'' from AltBoot folder and it has 449,008 KB. Is this right?

[GabiE-Xerox]

Yes, for Xerox WC7220/7225

[FrankNCT]

It is a ALtalink B8045, not at WorkCentre....

We have tried with the FORCED_UPGRADE in the Altboot folder, with no success.

The file is the large one, see attached photo: AltaLink_B8045-8090.... Size 447.643KB

[GabiE-Xerox]

Maybe the SD card is corrupted.

[FrankNCT]

Thanks for the advice @gabiene. I would dive into it.

Do you know if there is a special boot mode, similar to the Versalink, where you can hold the Home and Power button down until a Special Boot Mode appears?

[GabiE-Xerox]

No, there is no Special Boot on AltaLink family.

[aaronm123]

Where to download the altboot .dlm file.  The one I got from the driver page is only 179mb

[FrankNCT]

You need to go through the Partner Portal or the GSN webpage to get the altboot upgrade.