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FrankNCT
Member
Member

Fails with Altboot

Product Name: Xerox AltaLink B8045
Operating System: Windows 10 x64

Hi,

I have a machine that we have got into service and we have an suspicion, that the HDD i replaced.
We want to do a Forced Altboot, but no matter what we do, it tells us, that we have to do a Special Altboot??
We have searched the service documentations but cant find anything about that.

The PWC code is "U"

See attached files.

Any help will be appreciated.20210506_160310_1620310087167.jpg20210506_160337_1620310087654.jpg

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7 Replies
gabiene
Valued Advisor
Valued Advisor

Re: Fails with Altboot

Hi,

Have you tried the AltBoot method with FORCED_UPGRADE file inside the AltBoot folder?

Also be sure the full DLM for AltBoot method is over 400 MB.

On the other hand, it exist a procedure to reinstall machine software by a tech with the PWS.

 

Gabi

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naenick
New Member
New Member

Re: Fails with Altboot

This is the name of the file ''WorkCentre_7200-system-sw#07303007534540#ENG_MOD.dlm'' from AltBoot folder and it has 449,008 KB. Is this right?

 

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gabiene
Valued Advisor
Valued Advisor

Re: Fails with Altboot

Yes, for Xerox WC7220/7225

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FrankNCT
Member
Member

Re: Fails with Altboot - Xerox Altallink B8045

It is a ALtalink B8045, not at WorkCentre....

We have tried with the FORCED_UPGRADE in the Altboot folder, with no success.

The file is the large one, see attached photoUSB pen.jpg: AltaLink_B8045-8090.... Size 447.643KB

 

 

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gabiene
Valued Advisor
Valued Advisor

Re: Fails with Altboot - Xerox Altallink B8045

Maybe the SD card is corrupted.

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FrankNCT
Member
Member

Re: Fails with Altboot - Xerox Altallink B8045

Thanks for the advice @gabiene. I would dive into it.

Do you know if there is a special boot mode, similar to the Versalink, where you can hold the Home and Power button down until a Special Boot Mode appears?

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gabiene
Valued Advisor
Valued Advisor

Re: Fails with Altboot - Xerox Altallink B8045

No, there is no Special Boot on AltaLink family.

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