Hi,
I was performing a firmware updare via USB Stick and I've got a "FATAL FAIL".
Now it I try to boot the printer it the system freezes during the startup phase showing only the logo screen.
It is possible to enter the alternative menu but if I retry the update the firmware it always freezes at 50% with the words "FATAL ERROR".
Any idea how to fix it?
Thank you
Hello edoitaly,
I would recommend contacting the Support Department at 1-800-821-2797.