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asergeant01 New Member
New Member

Firmware Upgrade Failed

Product Name: VersaLink® C400 Color Printer
Operating System: macOS 10.13 - High Sierra

I was using the UI console on the device to update the firmware. It went to an orange warning saying write error. Now when i try to power it on, the UI is blank and i can't access the embedded web server. Is there anyway to manually reset the printer without the UI or we server? Or flash the firmware onto the device(USB cable or via usb stick)? 

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3 Replies
gabiene Advisor
Advisor

Re: Firmware Upgrade Failed

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asergeant01 New Member
New Member

Re: Firmware Upgrade Failed

Already tired that. Doesn’t detect the printer.
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gabiene Advisor
Advisor

Re: Firmware Upgrade Failed

Send me a PM with your Email address, please!

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