When I upgrade manual on Web browser
+ browse zip file then click Install : error "your request was not processed .... File Name"
+ Exact zip file/browse file bin then click Install: Error " Your request was not processed"
I try on many Browser such as IE 8 9 11, fire fox, chrome,
I Reset NVM then try to upgrade firmware again but the error still happen
Can I upgrade firmware through usb. how?
Solved! Go to Solution.
Try this version, sounds like your firmware file got corrupted.
If that one fails please update us on the current firmware version so I can dig around and see if it requires a special upgrade path (Possibly yours is too old to be brought to the latest version without an intermediate upgrade)
Thank for quick reply
I try on your version but still error
Here is my current version
|Controller ROM||Version 1.202.3|
|IOT ROM||Version 30.22.0|
|ADF ROM||Version 7.8.50|
OK, we possibly need to try this with a sequential method as there are 31 firmware versions between your launch release and the latest.
So try this one which will hopefully bring you from 53.3.51 up to the next General release which is 53.20.41. (2 years newer)
If that one works, we can keep going this way to get to current. May take 1-3 steps.
Perform this with a USB stick
Make a folder on the root of the USB stick called dwld (Must be lower case)
In the folder, put just the firmware (the extracted bin file)
Shut off the printer, insert the USB stick.
Hold down the Energy Saver button and power on the device. Do not let go of the Energy saver button until it goes into Download Mode.
If that fails I have nothing left to offer. That is technically more than I knew could be done until 30 minutes ago when I found it and tried it out on mine.
I upgraded my xerox wc 5335 to version 53.33.53 and all my functions are gone, there is no networking or Usb printing option. Only Copy function is alive. Any help will be much appriciated
5335 system software version 53.20.41 is from 2014 and is 26 versions back, I highly doubt it is even archived anywhere at this point, there likely is no chance you will be able to source it.