Re: Firmware upgrade

FaisalFK · ‎01-31-2020

Hello

I have printer Workcentre 3325 and macOS 10.15 Catalina. I don't know where can I get the upgrade..

I downloaded the workcentre 3335 firmware upgrade but it didn't work with the printer I have.

Please if some body know the solution let me know how to do..

Regards

Faisal

CathyO-Xerox · ‎02-03-2020

Hello FaisalFK,

Unfortunately, that device is not supported on OS 10.14 or higher.

Thanks,
CathyO-Xerox
Community Manager

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FaisalFK · ‎07-03-2021

Hello CathyO

Now I have Big Sur and also can't scan.. Can you tell me if I can scan with Workcentre 3325 in Big Sur?

How I can download and install the drivers? I am trying but don't see where I can scan..

Regards

Faisal

CathyO-Xerox · ‎07-05-2021

Hello FaisalFK,

As I mentioned before, the device is not compatible with macOS 10.14 and higher. So that would include the Big Sur macOS.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!