cancel
Showing results for 
Search instead for 
Did you mean: 
FaisalFK
New Member
New Member

Firmware upgrade

Product Name: WorkCentre 3315/3325
Operating System: macOS 10.15 Catalina

Hello

I have printer Workcentre 3325 and macOS 10.15 Catalina. I don't know where can I get the upgrade..

I downloaded the workcentre 3335 firmware upgrade but it didn't work with the printer I have.

Please if some body know the solution let me know how to do..

 

Regards 

Faisal

 

 

0 Kudos
3 Replies
CathyO-Xerox
Community Manager
Community Manager

Re: Firmware upgrade

Hello FaisalFK,

Unfortunately, that device is not supported on OS 10.14 or higher.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
FaisalFK
New Member
New Member

Re: Firmware upgrade

Hello CathyO

Now I have Big Sur and also can't scan.. Can you tell me if I can scan with Workcentre 3325 in Big Sur?

How I can download and install the drivers?  I am trying but don't see where I can scan..

 

Regards

Faisal

 

0 Kudos
CathyO-Xerox
Community Manager
Community Manager

Re: Firmware upgrade

Hello FaisalFK,

As I mentioned before, the device is not compatible with macOS 10.14 and higher. So that would include the Big Sur macOS.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!