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Blind Dog New Member
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Getting Phaser 7800 printer to recognize PS driver

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Product Name: Phaser 7800
Operating System: Other – specify OS in post

Hi - I just bought a used Phaser 7800 today, I have it up and running.  I initally installed the PCL driver and it works, but then realized I should be using the Post Script driver.  I installed it on the computer, but when I use it to print, nothing happens.  The printer only seems to recognize the PCL driver.  How do I get the printer to see the PS driver?

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Getting Phaser 7800 printer to recognize PS driver

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Reinstall the PS driver and make sure you install it on a manually created TCP/IP port using the 7800's IP address.

If Windows, use a LPR or RAW port, If Mac, use LPD or HP Jet Direct.

This way the job will get to the printer, and if there is an issue, you can look in completed Jobs to find out why it failed. I can't find anything that says the PS option was optional for this model

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Joe.
Blind Dog New Member
New Member

Re: Getting Phaser 7800 printer to recognize PS driver

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Thanks Joe - I'm not sure I understand how to do all that, but I'll give it a try when I get back tonight.  A little more background - I'm using XP and run PS drivers on my Xerox 7750 printers with no problem.  When I got the 7800, I installed the PCL drivers and if I'd put the PS drivers on first, there probably wouldn't be an issue.  I tried getting rid of the PCL drivers by deleting the printer and then even deleted the folder "Xerox" the drivers were in.  Then I would plug in the printer, the computer would say "found new hardware" but then it would say "your new hardware is installed and ready to use".  I would then view the printer and it was back with the PCL drivers.  So, apparently I'm not getting rid of those drivers when I thought I was.  I'll let you know how it goes later. Thanks.

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Blind Dog New Member
New Member

Re: Getting Phaser 7800 printer to recognize PS driver

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OK, got it to work!  I used the virtual USB port instead of the LT1 where I had it.  Thanks!  Print looks great!

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