Hello Plank20,
I searched our online knowledge base and found an article with instructions on how to install the global print driver. I also found an artice for installing a driver using a USB connection. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100
How does it work? I downloaded the Global Print Driver and it's a folder with subfolders and files that I don't quite comprehend. Is there a guide for it? If I'm using the machine for off-line (USB) use, which driver(s) should I download and install? What about for network use?