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jpb2251
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New Member

How can I reset the device/password to factory default?

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: macOS 10.15 - Catalina

I attempted to log in as Admin to change network settings.  I tried "1111", "admin", and the serial number of the machine.  None of them work.  I tried each several times.  I am now locked out.  

How can I reset the password to the factory default?

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sofialucas
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New Member

Re: How can I reset the device/password to factory default?

Please follow this process:  From the printer control panel > log in as administrator > then press the Home button. Touch Device > Resets > Reset to Factory Defaults. At the prompt, touch Reset. I hope this will help

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