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TammyL-Xerox
Community Manager
Community Manager

Re: How do I contact support in the UK

Hello Nelix, 

Here is the contact information for the UK.

United Kingdom

Xerox Uxbridge Business Park, Building 4,

Sanderson Rd Uxbridge UB8 1DH 01895 251133

Support: 0370 900 5501 Monday- Friday, 8:00 - 17:30 GMT

Thanks,
TammyL-Xerox
Community Manager

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Nelix
New Member
New Member

How do I contact support in the UK

Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Not Specified

Hi

I have looked on the UK website and cant see a phone number anywhere to actually speak to someone, I can only find links to forums, drivers etc.

I have a WorkCentre 7830 that I aquired, I also have paperwork that shows the previous owner did actually own the machine outright and it was not leased.  I was hoping to be able to speak to someone as the machine is asking for a 'Supplies Plan' activiation code.

When I first got the machine it would not boot, I diagnosed a faulty hard drive so replaced it and installed the firmware, all was good until I conmected it to the network and it now appears to have called home and, I assume, been set to no longer having the original supplies plan.

I simply want to be able to purchase my own toner from my preffered supplier as I will not be making anywhere near enough copies to warrant paying for a supplies plan as I would guess that I will struggle to hit double figures on the monthly basis.

How do I stop the machine asking for this code, I believe I need a toner conversion kit???? and have also been told to speak to the support department, however this brings me back here as I cant find a number for support in the UK in order to call them.

 

Regards

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