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2 Replies
TammyL-Xerox
Community Manager
Community Manager
‎10-07-2022 08:42 AM

Re: How to Join a CareAR Assist Session

Hello signsny, 

Support is available during your contract hours, and they can vary.  

Thanks,
TammyL-Xerox
Community Manager

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signsny
New Member
New Member
‎10-06-2022 03:41 PM

Re: How to Join a CareAR Assist Session

Will your remote agents be available 24/7 for this service? or first, we have to let you know about the problem and then your agent will contact us later?

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TammyL-Xerox
Community Manager
Community Manager
‎07-11-2022 02:14 PM

How to Join a CareAR Assist Session

Operating System: Not Specified

Join CareAR Assist with a code provided by the support agent, you can use either your mobile phone or tablet. Go to xerox.com\join and enter the code provided by the support agent in the boxes. 

CareAR Assist.PNG

Thanks,
TammyL-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!
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