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JSE New Member
New Member

How to Update the Xerox VersaLink C400 Color Printer

Operating System: Windows 10 x64

Hello,

I recently purchased the Xerox VersaLink C400 Color Printer from Edwards Business Systems on

July 16th.

I'm in the process of setting up this printer. I noticed there is an update available but couldn't

get the update because it had this text message "Not Connected"!

Will I need to set up a Network Connection to get this update? To print from my computer I am using a USB

connection and that's working fine!

Thanks for your time and help!!

Sincerely,

John Eline

jeline5608@earthlink.net

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3 Replies
gabiene Advisor
Advisor

Re: How to Update the Xerox VersaLink C400 Color Printer

Hi,

Every machine MUST be connected to communicate on the Network: Wired or WiFi.

 

Gabi

Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: How to Update the Xerox VersaLink C400 Color Printer

You can however update the printer without it being on the network.

Download this and follow these directions (Skip to page 3)

The firmware that is the latest version at the time of this posting is 67.33.01, you can get it here

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Joe
JSE New Member
New Member

Re: How to Update the Xerox VersaLink C400 Color Printer

Hi Joe,

I received your reply the other day concerning upgrading the firmware

on the Xerox Versalink C400 Printer.

I followed your instructions and was able to install the most curent

firmware. After doing so there was another program Icon added to

the printers touch screen. "It is @PrintByXerox". When I try to access

it a message appears: "The service you are requesting is not available.

Please check your internet and proxy settings are correct."

My Xerox Versalink C400 printer is connected to my computer using

the USB cable connection. It seems I need to create a Network Connection

to access this and other programs that are available for this printer.

My Internet connection is not through a proxy but direct to the Internet

through the Intel 82574L Gigabit Network Connection.

I am using the Ubee UBC1301-AAOO Cable Modem through RCN.

There is a Internet Cable running from this modem to the Internet

port on my computer. If I need to set up a Network connection

with my printer there is a port on the back of the printer and I have

one unused port on my modem. There is also another connector on

my computer next to the Internet connection port I'm using. It's

labeled as "AMT". I don't know what that means.

I'll have to contact somone here locally to hopefully set up a Network

connection for my printer.

Sincerely,

John Eline

jeline5608@earthlink.net

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