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Aristotle
New Member
New Member

How to clean underneath the glass

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Product Name: WorkCentre 6515
Operating System: Windows 10 x64

Somehow the glass has accumulated dust on the reverse (non-accessible) side. How do I open the scanner to clean the glass? 

 

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3 Replies
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: How to clean underneath the glass

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Hi Aristotle,

It is not easy to do that. The entire scanner and DADF must be removed from machine. It is a job for a tech.

 

Gabi

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Aristotle
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New Member

Re: How to clean underneath the glass

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Thank you for your reply. This is disappointing, as I bought the printer not even a year ago. In the same office I have used many Workcentre printers before and this is the first time this is happening.

Would you know how I would proceed to find out about the cost of the repair? I have a feeling it would be less to buy a new printer!

Aristotle

 

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: How to clean underneath the glass

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I have no ideea for the cost. You must contact a local Xerox service provider.

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