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Installation

Product Name: Xerox docucolor 242
Operating System: macOS 10.13 - High Sierra
Hello,
Long story short Im a newbie to xerox, I'm a large format printer, and recently required this machine (2days ago)

I'm using my macbook Pro, running Windows 10 and for the life of me can't get it to talk to my printer, I spent 7hrs on it today (no joke) and got nowhere, I installed all the drivers for both platforms and still nothing.

I remember when installing my Roland printer I had to mess around with I.p settings and make it so it's different to the ip of the pc to get it to work, tried it everything!

I was downloading the xerox win8 driver, installing it and the only messages I'd get would be errors and failure to connect.

Checked all ethernet cables and used brand new ones also and still no luck.
Also unsure which rip to install, on the box at the back it says fiery xerty (could have misspelled)
I am going to try tomorrow to set it up with an older laptop that has Windows 7 but if anyone could please point me in the right direction to it woukd be a great help!

Many thanks and loon forward to hearing from you all
Luke.
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1 Reply
Community Manager
Community Manager

Re: Installation

Hi Smasher355, 

Thank you for using the Support Forum. You have a printer with a built in fiery.  Please try the Windows 8 PS or PCL driver and follow this for setting up the port. 

For Fiery it needs to be printing via IP address , using LPR, queue name is "print" LPR Byte Counting is not on, SNMP status is enabled.

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If this setup does not work please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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