cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Looking for the Scan to Email trick for the 7845

We have a WorkCentre 7845 that I am struggling to get it to talk to our domain.  We have several Lexmarka nd Kyocera devices on the network as well, communicating correctly with our Exchange 2013 Server.

 

The 7845 will only produce Login Failure. Check user password, and/or setups.

 

I have verified every detail of the SMTP setup against our internal records and other devices currently perfomring scan to email functionality.  Multiple iterations of username/password, email addresses.

 

I have tried multiple user accounts including domain admin crredentials.  Nothing.  Is there a trick not listed in the scan to email setup post on getting these devices to communicate properly?

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: Looking for the Scan to Email trick for the 7845

Hi Jason_Chess,

Thank you for using the Support Forum. Please take a look at the solutions for Scan to Email Failure especially the telenet test.  If these solutions do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos