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Loss of Web Interface after SSL on Port 465

I made a mistake of enabling SSL under HTTP with port 465.

 

I have tried a factory reset on the machine itself and it still has SSL enabled under port 465.

 

It was after this change, that I have been unable to connect to the Xerox Workcentre 5735 web interface.

Please advise how I can disable this SSL option via the machine control panel as I have looked through all the options and do not see it, but see it when I make it print the configuration page.

 

Thanks!

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Re: Loss of Web Interface after SSL on Port 465

Hi Beachwood.

Thank you for using the forum.

I have searched the product knowledge base and found a solution that shows how to enable SSL.  Maybe you can follow the same steps and unselect the radio button in the Secure HTTP (SSL) section.

http://www.support.xerox.com/support/WC5735_WC5740_WC5745_WC5755/support/en_US.html?objGUID=12362

 

You may also want to search the knowledge base for other solutions that may help.

http://www.support.xerox.com/support/workcentre-5735-5740-5745-5755/support/enus.html

 

If you need further assistance please contact support at 1-800-821-2797.

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SandyP-Xerox
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