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TammyL-Xerox
Community Manager
Community Manager

Re: M123 workcentre admin login everything freezes and I have to restart - driver windows 10?

Hello marcodeluca, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797. 

Thanks,
TammyL-Xerox
Community Manager

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M123 workcentre admin login everything freezes and I have to restart - driver windows 10?

Product Name: WorkCentre M123/M128
Operating System: Windows 10

Good morning, I have an old but excellent xerox workcentre m123. There are two problems, one finding working drivers for Windows 10. The second most serious one is that I can no longer access the administrator menu. Tried with all the x-admin password suggestions and login 111111 nothing. Tried with Now hold down the number "0" on the physical keypad for 7 seconds
Without letting go of the "0" key, press the green "Hard Start" button
The touch screen display will now ask for a "Passcode"
Enter the numbers "6789" using the physical key pad, but nothing if I press administrator settings then everything freezes and it is no longer possible to press anything on the touch screen and not even the keys work and I have to turn it off and on. Is there a way to reset and get this machine working? Thank you

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