Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
MRCAnalyst
FreeFlow User
‎09-16-2020 11:32 AM

Re: MFP wakes up after 1 minute of energy saving mode

Hi Kari,

    SNMP is what we normally think of for this but this is an Apple OS, so we have to think differently. You might find the information in the forum post below useful. Ignore the part about Windows servers just focus on what engineering says about bi-directional communication in macOS.

Link 

0 Kudos
Reply
kaika313
Occasional Contributor
Occasional Contributor
‎09-15-2020 09:29 AM

MFP wakes up after 1 minute of energy saving mode

Product Name: WorkCentre 7830i/7835i/7845i/7855i
Operating System: macOS 10.14 - Mojave

Hi, 

we have a WorkCentre 7830, with 075.010.020.20500 firmware (but the problem existed also with previous versions). It's in a simple network with just an iMac (10.14.6).

We noticed that when it goes in energy-saving mode after just a minute it wakes up as if it has to print something. If we detach LAN cable from iMac the printers stays correctly in energy saving mode...

I've tried to disable SNMP feature from MFP but still there's something that makes it wake up constantly. Is there any other feature I may disable to avoid this?

Thank you

Kari

Tags (2)
0 Kudos
Reply