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georgey48
Member
Member

MISSING FILE ERROR 016-742

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: macOS 11 - Big Sur

Being that this brand new printer has never really worked properly, I thought i'd check and see if there was any new firmware updates. I have previously upgraded to version: 68.66.11 via the bridge ver.

I downloaded 68.66.91   (676691_VL_C400_E)  from:

https://www.support.xerox.com/en-us/product/versalink-c405/content/151394

Upgraded per instructions via the Internal Web Server but now I have error "MISSING FILE ERROR 016-742".

I am very disappointed that my brand new Xerox device is totally unsupported and has such unstable, fragle software and firmware and that there is no release testing !

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georgey48
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Re: MISSING FILE ERROR 016-742

I should add that my upgrade attempt was in reaction to this error: https://www.support.xerox.com/en-us/article/en/2025084

and the reset to factory defaults which revealed this error was in attempt to fix my issue: https://forum.support.xerox.com/t5/Copying-Faxing-Scanning/Scanner-reported-an-error/m-p/243380

I have now purchased a brand new iMac and it doesnt work with this brand new Xerox C405 ! 

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