I started in my current position last summer. In my previous job I could order metered supplies online through xerox.com. I can't seem to get access to do that at my current instition, noone knows who holds the account manager account here. I believe it was probably a previous employee from years ago. I have gotten nowhere with Xerox support on the matter and I just have to call in when I want to order supplies. Has anyone else had an issue like this? Talking to Xerox support about the problem is like talking to brick wall. Honestly can't wait for the contract to be up and this is one of the reasons.