I recently purchased a Versalink B7135 when I try to start the machine it asks "Enter Feature Initialization Key".
I did not have this code and when I asked the seller, he said, "the kit was supplied with the machine". Back and forth to make the story short the seller says you have misplaced it and I say it was not in the box. Now I am stock with a machine that is useless. The seller asks for an amount equat to half the price of the machine in order to give me a replacement code!
question: Is the code supplied originally good for use with another serial number?
how come Xerox does not keep a record of this codes? and why can't they look it up and give me the code?
I do have the sales recipt that shows I paid for the machine. The seller which is a Xerox Partner is refusing to help me with this issue. Can Xerox give me any help?
I recently purchased a Versalink B7135 when I try to start the machine it asks "Enter Feature Initialization Key".
I did not have this code and when I asked the seller, he said, "the kit was supplied with the machine". Back and forth to make the story short the seller says you have misplaced it and I say it was not in the box. Now I am stock with a machine that is useless. The seller asks for an amount equat to half the price of the machine in order to give me a replacement code!
question: Is the code supplied originally good for use with another serial number?
how come Xerox does not keep a record of this codes? and why can't they look it up and give me the code?
I do have the sales recipt that shows I paid for the machine. The seller which is a Xerox Partner is refusing to help me with this issue. Can Xerox give me any help?
